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These terms and conditions apply to online sales through ubeon.be
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The general terms and conditions apply to every visit to this website. Ownership and modification Website

The Website www.ubeon.com is managed by and is the property of UBEON BELGIUM CVBA with registered offices at Roosbloemstraat 1/1, 9860 Oosterzele, registered in the Kruispuntbank van Ondernemingen under number BE 0846.618.968 (hereinafter: "UBEON").

In case of questions, complaints and/or comments concerning the Website, please contact customer service at:+32 9 324 16 16, or by e-mail at the following addresss: info@ubeon.com.

UBEON reserves the right to modify these Terms and Conditions at any time and without prior notice. Any modified version of these General Terms and Conditions of use shall be deemed applicable as of the first date of publication on the Website. We therefore recommend that you consult the Website regularly. The use of the Website implies that "the user" of the Website (including but not limited to the mere Internet visitor, customer, advertiser, etc.) fully and irrevocably accepts the conditions and guidelines contained in the General Terms and Conditions for usage of the Website, including the products and services offered.

Intellectual Property Rights

All elements of the Website (including but not limited to texts, logos, photographs, drawings, images, sounds, databases, names, trade and domain names) are works protected by copyright and/or other intellectual property rights.

All relevant property rights, including intellectual property rights (copyrights, trademark rights, database rights, design rights, etc.) belong to UBEON or are included on the Website with the permission of the owner of the relevant rights.

No part of the Website itself, nor the data and information provided on the Website may be stored (other than as necessary to access the Website), reproduced, modified, made public, distributed, rented, sold, transferred to others or used in any way without prior and written authorization from UBEON.

Liability

UBEON endeavors to provide information that is as correct as possible, but can never guarantee the accuracy, completeness or suitability of the information on the Website and therefore cannot be held liable for it. This applies both to information placed on the Website by UBEON itself, and to information provided by users or others. UBEON shall not be responsible for any decision or action taken by the user based on the information provided towards users or others, nor shall it be responsible for errors or mistakes.

UBEON is also not responsible for direct or indirect damages or any damages that could be caused by inaccuracy, incompleteness, inappropriateness, forgetfulness or negligence in the provision, compilation, writing and interpretation of the information.

UBEON is not responsible for links to Web sites operated by others. UBEON cannot exercise any control over these Websites and cannot be held liable for their content. For the realization of the Web site, UBEON uses the most modern techniques as much as possible. However, UBEON shall not be held liable for the (temporary) failure or possible malfunction of the Website. Nothing in these General Terms of Use or any information on the Website should be interpreted as an intention to create a contract or agreement of any kind between UBEON and any user of this Website.

Privacy

Given the evolution of the privacy legislation, UBEON reserves the right to modify its privacy policy at any time. Consequently, UBEON recommends that the user regularly check the Website for any changes to the Privacy Policy.

Renunciation

UBEON's failure to enforce any provision of these Terms and Conditions or take any action against a visitor to the Website in the event of a possible breach of any provision shall not be construed as a waiver of any claim or right with respect to any provision in the context of a possible future breach by a visitor.

Shareability

If any provision of these Terms of Use is found to be unlawful, void or unenforceable, in whole or in part, under applicable law, such provision shall no longer form part of these Terms and Conditions. The legality, validity and binding nature of the other provisions of these Terms and Conditions shall not be affected.

Jurisdicted Court and Governing Law

These Terms and Conditions have been drafted, are to be interpreted and governed by and in accordance with Belgian law. The courts of Ghent shall have exclusive jurisdiction over any dispute relating to these Terms and Conditions.
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These terms and conditions apply to the reservation of rooms of our business and training center 'De Oosterhoeve'. Applicability

The house regulations apply to the building (Oosterhoeve) located at Geraardsbergsesteenweg 147, 9860 Oosterzele, owned by The Cedar Fund C.V.B.A. and operated by UBEON BELGIUM C.V.B.A.

De Oosterhoeve is interpreted in the broadest sense and includes the entire building or parts thereof with the associated infrastructure, as well as the organization.

The Oosterhoeve is not a building open to the public.

Entering the Oosterhoeve implies that every visitor has taken note of the Regulations, accepts their provisions without reservation and will also comply with them.

The regulations can be read at the entrance of the building and on the website.

Reservation

Booking is subject to an option for 7 days, within this period the booking invoice must be paid.

The booking of the room is final only after payment of the invoice (subject to change).

Cancellation:


2 months in advance: Payment will be refunded, minus a €25 administration fee.
30-60 days in advance: Payment will be refunded 50%.
< 30 days in advance: Payment will not be refunded.*


(*) Does not apply to Last Minute reservations!

After the event, you are allowed to use the 'Foyer' (reception area) for 1 hour free of charge to do some networking. This must be stated when making the reservation. If you would like to have a drink or dinner afterwards, you can do so in the 'Foyer' for an additional charge of €75 / 2h.

Access

Every visitor who registers at the Oosterhoeve must be in possession of an invitation, reservation or must otherwise be entitled to enter the premises.

Every visitor who does not attend a workshop or training and enters the Oosterhoeve professionally, has to report to the reception.

Every visitor has to behave like a respectable person. Each individual who causes damage to persons, goods, buildings and / or other material belonging to ubeon will be fully liable for all damages including consequential damages.

ubeon reserves the right to deny access to the Oosterhoeve to persons who are clearly under the influence of alcohol, drugs, or any other stimulant, who by their manifest behavior demonstrate the understanding to disturb and provoke the public order by, for example, initiating blows, injuries, hatred, anger or racist remarks, those who have received an access ban imposed by either ubeon  itself or the administrative or judicial authorities, or who in general fail to comply with one or more provisions of the Regulations.

Ubeon reserves the right to have the person concerned removed from the Oosterhoeve for the reasons listed above.

If ubeon denies the right of access to the Oosterhoeve for security reasons or has the person concerned removed from the Oosterhoeve for the same reasons, ubeon shall not be obliged to refund any registration fee or reservation.

Unless expressly authorized by ubeon, it is forbidden to bring the following objects into the Oosterhoeve or to have them brought in:


drugs and/or stimulants/narcotic substances
projectiles or explosives in solid, liquid or gaseous state
flammable products or substances, aerosols
recording material
any weapon or dangerous, cutting or crushing object which could endanger the safety of visitors and/or cause damage to property or equipment


Ubeon and/or its appointed or third parties may be ordered to request the surrender of such products/objects. Access to the Oosterhoeve will be denied to anyone who opposes such surrender.

Ubeon explicitly excludes the application of the legal provisions concerning storage. Ubeon shall under no circumstances be held liable for the objects entrusted to it.

Animals are not allowed in the Oosterhoeve, except with permission of ubeon.

Every person who will soon be in the Oosterhoeve can be filmed and the images can be recorded and saved. The recording and storage of these images is done for the purpose of maintaining and enforcing security in the Oosterhoeve.

Business- en trainingscentrer

Inside the building, it is strictly forbidden:


Smoking;
Cause damage to persons, goods, buildings and/or other material belonging to ubeon;
Be in the non-accessible parts of the building;
Cause nuisance;
Disturbing the order in and around the building;


private house

The adjacent house, located at Geraardsbergsesteenweg 145, is a private residence and therefore not accessible to the public.

Aditionaly, the garden at the back of the house is not accessible either.

In order to respect the privacy of the residents of this house, we request that you do not stand in front of the doors and windows of the courtyard.

To respect the night's rest of the residents of this house, we request not to make any noise in the courtyard between 20:00 and 8:00.

Parking

Visitors can park freely in the parking spaces provided along Geraardsbergsesteenweg.

If visitors park their cars in the parking lot at the rear of the building (3 spaces available), drivers are requested to park their vehicles in the appropriate parking spaces. They are requested to lock their car carefully and to take care not to leave any valuables behind. Ubeon is not responsible for any theft and/or damage or physical injury.

Vehicles may not be parked in the driveway of the adjacent private residence, or in the courtyard.

If more than 10 visitors are expected, we can reserve the wood pasture, located in the Roosbloemstraat, at the request of the organizer. This is a paved meadow that can accommodate about 20 vehicles.

Safety

For safety reasons and/or other similar reasons, ubeon reserves the right to:


interrupt or stop training or meetings;
to evacuate the Oosterhoeve partially or completely.
to remove visitors who do not comply with the Regulations from the Oosterhoeve.


In these cases, the registration fee or rental fee cannot be recovered.

Ubeon advises the visitor to take note when entering the Oosterhoeve in general and the hall in particular, the various emergency exits and safety signs present.

Ubeon cannot be held responsible for damage, loss, theft or accidents. Ubeon shall not be held liable for the consequences of shortcomings or deliberate errors by its appointed or performing agents.

Ubeon reserves the right to carry out camera surveillance in accordance with current legislation.

Organizers and tenants are requested to lock the premises completely, close the gate and activate the alarm when they are the last to leave the Oosterhoeve.

Food and drinks

It is not permitted to sell food products on the premises.

Ubeon can provide catering at the request of the organizer. Catering must be communicated at least one week in advance. The order can no longer be changed within 4 working days before the start of the event. Differences between the originally invoiced order and the final order will be invoiced or credited within 7 working days after the event.

Extensive catering (self-service) is only possible for a maximum of 30 people. You can either use our caterer or arrange everything yourself with a caterer of your choice.

Please note: this is only possible on the condition that your caterer is responsible for the presentation and complete clean-up afterwards.

Coffee, tea and water are completely free and self-service.

Unless expressly permitted, you may not bring any food or drink (except water) into the meeting rooms.

Order and Tidiness

Visitors are co-responsible for the order and tidiness in the spaces they use.

Organizers and renters of the spaces are requested to leave the rented space clean for the next visitor.

Dirty plates, glasses and cutlery belong in the kitchen in the dishwasher.

For hygienic reasons we ask to dispose of left-over food in the waste bin in the kitchen. There is no need for sorting.

Adaptibility

Ubeon reserves the right to amend these provisions at any time.
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These terms and conditions apply when requesting a quote and/or placing an order. In general

These general terms and conditions of sale apply to all explicit, mutually accepted agreements between a principal, and UBEON BELGIUM C.V.B.A., Roosbloemstraat 1/1, 9860 Oosterzele (hereinafter UBEON).

Each party expressly acknowledges that documents exchanged between them via the web, e-mail or fax have the same authenticity value as an original document.

Validity of terms and conditions - quotations

These terms and conditions of sale are provided to each potential client with a quotation. By placing an order, the customer accepts these General Terms and Conditions of Sale.

Any other conditions, including the customer's own conditions, shall only be valid if they have been expressly accepted by UBEON. Even in that case, the provisions of the UBEON General Terms and Conditions shall remain in full force.

The prices quoted by UBEON are always exclusive of VAT and, unless specifically provided otherwise, are valid for thirty calendar days.

The sale shall only be concluded after express acceptance of the order by UBEON.

Commitment to effort

Any assignment to which UBEON commits itself is always a pure commitment of effort. The client is responsible for the timely communication of all important information and for the possible provision of employees and/or appropriate infrastructure.

UBEON cannot be held liable for not taking into account certain information, not explicitly communicated to them, and the achievement or non-achievement of certain business results by the client.

Staff

Neither party shall, during the execution of the order and within one year after termination of the order, employ or negotiate employment with the other party's personnel, other than in consultation with the other party. Violation of this will entail compensation equal to the total value of assignments between the parties during the last 12 months since the last assignment.

Terms of payment - right of retention

All UBEON invoices are available for cash payment by bank transfer, unless otherwise agreed in writing. Non-timely payment shall give UBEON the right to stop further deliveries or services, without the client being able to claim any compensation for this. Until payment has been made, the services/goods shall remain the property of UBEON, who may retain or reclaim them.

Non-payment on the expiration date of an invoice shall make the balance due on all other invoices, even those not yet due, immediately payable. From the expiration date, interest equal to the legal interest rate increased by two percent may be demanded for each unpaid invoice by operation of law and without notice of default. Additional damages may be demanded in case of judicial collection equal to 10% with a minimum of 100 euros.

Premature termination of the contract

In the event of force majeure, or the occurrence of an event not reasonably foreseeable, the parties may terminate an order prematurely. This must be immediately communicated to the other party in writing, with evidence of the situation invoked. Such situations relieve the parties from any liability.

UBEON reserves the right to consider the agreement terminated by operation of law and without prior notice of default in the event of bankruptcy, suspension of payment, apparent insolvency, as well as in the event of any unannounced change in the legal situation of the client, without the client being entitled to any compensation.

If, for reasons other than those mentioned above, the client terminates the contract prematurely, UBEON shall be entitled to compensation determined in the specific terms and conditions attached to each order.

In any event of premature termination, UBEON shall always retain the right to payment of the invoices for work carried out up to that point.

Planning and delivery

Time indications are provided for informational purposes only. UBEON shall not be held liable for possible exceeding of such terms, unless this has been expressly agreed.

UBEON shall not be liable for any damage that delivered services/products may incur once they have been delivered or dispatched by UBEON. UBEON shall not be obliged to retain any copy of these products and/or services.

UBEON shall not be liable for the client's own interpretation or processing of services/products.

Intellectual property and confidentiality

All copyrights or other intellectual property rights associated with any document or product developed by UBEON and/or by an author or expert affiliated with UBEON shall remain the exclusive property of UBEON and/or the respective original author(s) or expert(s).

The Client shall have full right of use of all documents and products handed over during the training but may never, except with the express and written approval of UBEON, have them used in any way by third parties, nor reproduce, copy or distribute them in any other form.

UBEON is obliged to keep all information and data of the client confidential towards third parties. UBEON shall take all possible precautions within the framework of the assignment to protect the client's interests.

Grants

When the client appeals to grant measures and receives or uses the grant funds for the (partial) payment of an order, the client assumes exclusive responsibility with regard to the accuracy of the information provided to the grantor.

In the event that irregularities occur on the part of the client and as a result UBEON does not receive its invoice balance (in full) or has to repay the subsidy to the grantor, UBEON shall have the right to recover the subsidised amount from the client immediately and in full, plus 25% compensation.

Complaints

Any complaint must be addressed in writing to UBEON, at the above address.

If the client uses a part of the delivered services/products in any way, this shall be considered as acceptance of the entire delivery. Defects in a part of the delivered services/products do not give the right to reject the entire delivery.

UBEON shall never be liable for indirect damage on account of the client.

Dispute Settlement

This agreement is subject to Belgian law. In case of a dispute, UBEON will always do everything possible to reach a settlement. If this fails, only the courts of Dendermonde are authorized to settle the dispute.

Other

The non-application by UBEON of one or more provisions of these general terms and conditions cannot be interpreted by the client as a breach of these general terms and conditions. The non-validity of one or more provisions of the present general terms and conditions shall not imply that the other terms and conditions cannot be applied.
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Overview of applicable legal provisions. The following terms and conditions apply to the use of this website, online sales, quote request, booking and membership.


General terms and conditions of the website
Privacy policy
Terms and conditions of online sales
Terms and conditions for quotation (request)
Terms and conditions for booking  (Oosterhoeve)


Specific legal questions or complaints may be sent in writing to:

UBEON BELGIUM C.V.B.A.

Roosbloemstraat 1/1 9860 Oosterzele België

Or use our online contactform.
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Our privacy policy conforms to all applicable laws and regulations. UBEON BELGIUM C.V.B.A., registered with the Kruispuntbank for Enterprises under number 0846.618.968, situated at Roosbloemstraat 1/1, 9860 Oosterzele, is responsible for the processing of personal data as shown in this privacy statement. UBEON BELGIUM C.V.B.A. manages the following brands and names, for which the same rules apply: ubeon, Brain pirates, Game Breakers, Martians.

Contact details

UBEON BELGIUM C.V.B.A. Roosbloemstraat 1/1 9860 Oosterzele Belgium Tel.: 09 324 16 16 E-mail: info@ubeon.com

Personal data we process

UBEON BELGIUM C.V.B.A. processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:


Name and surname
Address information
Phone number
E-mail address
Bank account number


Special and/or sensitive personal data that we process

UBEON BELGIUM C.V.B.A. does not process special and/or sensitive personal data of you.

For what purpose and on which grounds do we process personal data?

UBEON BELGIUM C.V.B.A. processes your personal data for the following purposes:


To handle the agreement between you and us
To be able to call you or send you an e-mail if this is necessary in order to carry out our services
To inform you about changes to our services and products
To deliver services to you and for you
UBEON BELGIUM C.V.B.A. also processes personal data if we are legally obliged to do so.


Automated decision making

UBEON BELGIUM C.V.B.A. does not make any decisions based on automated processing about issues that can have (significant) consequences for people. These are decisions made by computer programs or systems, without a human being (for example an employee of UBEON BELGIUM C.V.B.A.) being involved. UBEON BELGIUM C.V.B.A. only uses computer programs or systems and partners that meet the requirements described in the General Data Protection Regulation of 25 May 2018.

How long we keep personal data

UBEON BELGIUM C.V.B.A. does not keep your personal data longer than strictly necessary to realize the purposes for which your data is collected and respects the legally imposed storage periods where applicable.

Sharing personal data with third parties

UBEON BELGIUM C.V.B.A. does not sell your data to third parties and only shares it with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. UBEON BELGIUM C.V.B.A. remains responsible for these processes where applicable.

Cookies, or similar techniques, we use

UBEON BELGIUM C.V.B.A. only uses technical and functional cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website for the first time. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored through your browser settings.

How we protect personal data

UBEON BELGIUM C.V.B.A. takes the protection of your data seriously and takes appropriate technological and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing, if any, or to object to the processing of your personal data by UBEON BELGIUM C.V.B.A. where applicable. You can send a request for access, correction, deletion, data transfer or a request to withdraw your consent or to object to the processing of your personal data to info@ubeon.com. To ensure that the request is made by you, we ask that you enclose a copy of the front of your identity document with the request. We will respond to your request as quickly as possible and at the latest within four weeks. UBEON BELGIUM C.V.B.A. would also like to inform you that you have the possibility of submitting a complaint to the national supervision authority:    

Data Protection Authority

Drukpersstraat 35, 1000 Brussel Tel.:  +32 (0)2 274 48 00 Fax: +32 (0)2 274 48 35 E-mail: contact@apd-gba.be Website: www.gegevensbeschermingsautoriteit.be